Welcome to ManuCraft. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.

Information We Collect

When you use our website, we may collect the following information:

Name
Email Address
Phone Number
Shipping & Billing Address
Payment Information (processed securely through third-party payment providers)
Photos, names, messages, and other customization details you provide for personalized products
Device information, browser type, IP address, and website usage data

How We Use Your Information

We use your information to:

Process and deliver your orders
Personalize your products
Communicate regarding your order
Provide customer support
Improve our website and services
Prevent fraud and maintain website security
Comply with legal obligations

Personalized Content

Photos, names, messages, and other customization details submitted by customers are used only for creating the requested personalized products. We do not use your personal content for marketing without your permission.

Payment Security

We do not store your debit card, credit card, UPI PIN, or banking credentials. All online payments are processed securely through trusted payment gateway providers.

Cookies

Our website may use cookies to:

Improve your browsing experience
Remember your preferences
Analyze website traffic
Enhance website performance

You can disable cookies through your browser settings if you prefer.

Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with:

Delivery partners for shipping your order
Payment gateway providers for processing payments
Government authorities if required by law

Data Security

We use reasonable security measures to protect your personal information. However, no method of online transmission or electronic storage is completely secure.

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your personal information where legally permitted
Contact us regarding any privacy-related concerns

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

Policy Updates

ManuCraft reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: support@manucraft.in

Thank you for trusting ManuCraft.